These Terms and Conditions govern the use of the Account Service website and the purchase of the services and products made available by its owner. Accessing and browsing the website or engaging our services implies that you have read, understood and fully accepted these terms without reservation.
In keeping with the principle of transparency and the legal duties to inform that apply to e-commerce and distance contracts:
ELIELTON SANTANA UNIPESSOAL LDA provides accounting services, management consultancy, tax planning, outsourced financial management, payroll processing and support for setting up companies, and makes available informative content and digital materials (eBooks, template documents and technical guides).
These conditions apply to all users, business clients and consumers who browse the platform, subscribe to newsletters, download informative materials or accept service proposals.
Users undertake to use the platform lawfully, ethically and diligently, and to refrain from:
Account Service's services and products are intended for clients located in mainland Portugal, the Autonomous Regions of the Azores and Madeira, the European Union and international clients:
All prices are stated in euros (€) and, unless expressly stated otherwise, are subject to VAT at the legal rate in force. Payment terms and methods (bank transfer, direct debit, Multibanco reference or other electronic means) are set out in the relevant accepted proposal or invoice. Invoices are issued with the tax number (NIF) provided by the client and sent electronically.
Under Article 10 of Decree-Law No. 24/2014 of 14 February, in distance and off-premises contracts, consumers have a period of 14 calendar days to exercise the right to withdraw from the contract, without giving any reason and at no additional cost:
(Complete and return this form only if you wish to withdraw from the contract)
To: ELIELTON SANTANA UNIPESSOAL LDA
Address: Rua da Saudade, n.º 59, 4.º Piso, Sala 42, 4050-570 Porto
Email: santana@accountservice.pt
I hereby give notice that I withdraw from my contract for the provision of the following service / supply of the following goods: [state description].
Ordered on [date] / Received on [date].
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is submitted on paper):
Date: [DD/MM/YYYY]
In strict compliance with Decree-Law No. 156/2005 of 15 September, as amended and republished by Decree-Law No. 74/2017 of 21 June, ELIELTON SANTANA UNIPESSOAL LDA provides access to the Electronic Complaints Book (Livro de Reclamações Eletrónico).
To submit a complaint or request for information online, consumers can go directly to the official platform: www.livroreclamacoes.pt.
Under Article 18 of Law No. 144/2015 of 8 September, you are informed that, in the event of a consumer dispute, consumers may turn to an Alternative Dispute Resolution (ADR) entity for consumer disputes.
The ADR entity with territorial jurisdiction over the area of the company's registered office is:
Further information is available on the Consumer Portal of the Portuguese Directorate-General for Consumers (Direção-Geral do Consumidor): www.consumidor.gov.pt.
All content on this website, including text, trademarks, logos, designs, images, eBooks, graphics and source code, is the exclusive property of ELIELTON SANTANA UNIPESSOAL LDA or of duly authorised third parties, and is protected by copyright and industrial property law. Reproduction, distribution or exploitation without prior written consent is strictly prohibited.
The processing of personal data in connection with the use of the website and the provision of services complies with the General Data Protection Regulation (GDPR - Regulation (EU) 2016/679) and Portuguese Law No. 58/2019. For full details of the purposes, lawful bases and rights of data subjects, please see our Privacy Policy.
The content published on the website and in the informative materials is general and for guidance only, and does not replace individual technical advice within a contracted professional relationship. Account Service is not liable for losses arising from service interruptions due to network maintenance or to force majeure beyond its control.
These Terms and Conditions are governed by Portuguese law. Any dispute arising from the interpretation or application of these terms shall, without prejudice to mandatory rules on consumer protection and arbitration, be subject to the jurisdiction of the courts of the district of Porto, to the express exclusion of any other.
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